Terms & Conditions

Raw Suffolk Prize Draw Official Terms and Conditions


The following information and terms and conditions relate to the Raw Suffolk prize draw to ‘Win a unique trip for two’ the ‘Promotion’) and associated promotions run by Digital Visitor Limited (the ‘Administrator’). By entering the Promotion, you agree to be bound by these terms and conditions. ‘The Promoter’ of this action is Visit Suffolk ‘operated’ by Visit East Anglia whose registered address is: King Street House, 15 Upper King Street, Norwich, Norfolk, NR3 1RB.

In the event of any dispute regarding the rules, conduct, results and all other matters relating to the Promotion, the decision of the Promoter shall be final and no correspondence or discussion shall be entered into.


  1. This Promotion is open to residents of the United Kingdom, aged 18 and over only.


  1. Employees of Ipswich Central Management Ltd, Visit Suffolk, Bury St Edmunds and Beyond, The Suffolk Coast Ltd Destination Management Organisation and Digital Visitor, their members, partners or any company involved in the Promotion, or members of their families or households, are not eligible to win.


  1. The Promotion opens 17:30pm GMT 17/01/2018 and closes 10:00am GMT 28/02/2018 (the ‘Promotion Period’). No entries submitted before or after the Promotion Period will be valid. The promoter has the authority to amend or withdraw this without prior notice at any time during this period.


  1. The Promotion is free to enter – no purchase is necessary.


  1. All valid and successful entries made during the Promotion Period will be eligible to win the trip suggested, having selected the image that most represents their dream activity.


  1. The following four trips will be won:
      1. Heart of Suffolk Stay. Prize consists of:
        1. Midweek 1-night stay for two in a one bedroom Country Lodge at Stoke by Nayland Hotel – https://www.stokebynayland.com/lodges
        2. Canoe Hire with Outdoor Hire Centre. Available for either Nayland to Stratford St Mary or Sudbury to Henny Swan – http://www.outdoorhirecentres.com/
        3. A meal for two at The Swan Stratford St Mary and Gin Tasting – http://www.stratfordswan.com/
        4. Prize is subject to availability and must be redeemed by 31st December 2018
      2. Ipswich Stay. Prize consists of:
        1. Two night stay in a self-catering Seven Apartment on St Peters Street. Additional T&Cs apply – http://www.sevenpropertygroup.co.uk/serviced-apartments
        2. Tickets for two to a show of your choice at New Wolsey Theatre – https://www.wolseytheatre.co.uk/
        3. Tickets for two for a boat trip of your choice with Orwell Lady River Cruises – https://orwellrivercruises.com/
        4. Entry for two to The Puzzle Room at Suffolk Food Hall – http://www.suffolkfoodhall.co.uk/puzzle-room
        5. Afternoon Tea for two at the Cookhouse at Suffolk Food Hall – http://www.suffolkfoodhall.co.uk/restaurant
        6. Prize is subject to availability and must be redeemed by 31st December 2018. If weather conditions are unsafe, the Skipper for Orwell Lady River Cruises may decide to cancel a trip. In such cases, an alternative booking will be offered.
      3. Bury St Edmunds Stay. Prize consists of:
        1. Midweek 2-night stay in a glamping Mega Pod at West Stow Pods. See website for full terms and conditions – http://www.weststowpods.co.uk/
        2. A half day of activities consisting of 4×4 Off Road Driving, Clay Pigeon Shooting, Knife, Axe and Spear Throwing with Explore 4X4 on the stunning Elveden Estate – http://www.explore-4×4.co.uk/
        3. 3-hour Ginspiration experience for 2 people aged over 18 at The Stillery in Bury St Edmunds. Includes 1 bottle of gin of your own blend to take home. – https://www.stillery.co.uk/
        4. Prize is subject to availability and must be redeemed by 31st December 2018. The 2-night midweek stay in a MegaPod must be taken outside of peak periods (call 01284 728136 for details).
      4. The Suffolk Coast Stay. Prize consists of:
        1. 2 nights B&B at The Swan Southwold for 2 people sharing an Excellent Room – https://theswansouthwold.co.uk/
        2. An Adnams Brewery Tour for 2 people aged over 18 – https://tours.adnams.co.uk/
        3. 3 course lunch for 2 people with a bottle of wine at The Boardwalk on Southwold Pier – http://www.southwoldpier.co.uk/
        4. £150 voucher to spend in Collen and Clare. This can only be spent instore and not online – https://www.collenandclare.com/
        5. Prizes are subject to availability. A table for lunch at The Boardwalk must be booked in advance.
  1. Trip dates are subject to availability.


  1. Any cancellations will not be refunded.


  1. The prizes are subject to availability, are non-transferable, non-negotiable and there is no cash alternative.


  1. To enter the Promotion, you select the image that most represents your dream activity and submit your details. By opting in to receiving future marketing, you agree to receive email correspondence from Visit Suffolk.


  1. Users will be eligible to enter all four competitions.


  1. Proof of entry, is not proof of receipt.


  1. The Promoter, Administrator and the Prize Partner accept no responsibility for difficulties experienced in submitting an entry to the Promotion.


  1. If for any reason any aspect of the Promotion does not function correctly, whether by means of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter and Administrator that corrupts or affects the administration, integrity or fairness of the Promotion, then the Promoter may at its sole discretion cancel, modify or suspend the Promotion and/or invalidate affected entries.


  1. The Promoter reserves the right, at its discretion, to disqualify any entrant and withhold prizes if it has reasonable grounds to believe the entrant has breached any of these rules or if they do not comply with any of these terms and conditions.


  1. The Promoter reserves the right to amend these terms and conditions.


  1. One winner for each trip will be chosen at random by the Administrator, from all eligible entries for that prize and contacted within 10 business days of the Promotion closing, unless specified otherwise.


  1. The Promoter and Administrator will use reasonable endeavours to contact the winner using the contact details supplied upon entry to the Promotion. If the winner does not respond within 14 days of the first notification, the winner forfeits their right to claim the Prize. Neither the Promoter nor Administrator shall be responsible should the winner provide incorrect contact or delivery details.


  1. If a winner forfeits their prize by failing to comply with these terms and conditions an alternative winner will be chosen at random and this process will continue until there is a valid winner.


  1. The prize winners will be asked to book their prize in accordance with these terms and conditions and any other instructions provided by the Administrator and the Promoter.


  1. The Promoter, Administrator, Prize Partner and their associated agencies and companies accept no liability for any loss, expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with the Promotion or the winners’ enjoyment of the prizes, other than such liability that cannot be excluded by law including death or personal injury caused by negligence, where liability shall be limited to the minimum permissible by law.


  1. Promotion winners’ names may be published on the associated social media accounts (Visit Suffolk, Bury St Edmunds and Beyond, All About Ipswich and The Suffolk Coast).


  1. After 28/02/2018 and for the following 3 months, the name and county of residence of the winners will be available upon written request to Digital Visitor, 1st Floor, Hanover House, Queen Charlotte Street, Bristol, BS1 4EX. Include a self-addressed stamped envelope.


  1. The winner may be requested to take part in promotional activity without compensation and the Promoter reserves the right to use the name and location of winner/photographs of him/her in any publicity.


  1. Any personal data relating to entrants will be used solely in accordance with current UK data protection legislation, and will not be disclosed to a third party without the individual’s prior consent.


  1. These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.


  1. This Promotion is in no way sponsored or endorsed by Facebook. You are providing your information to the Promoter and the Administrator and not to Facebook. The information you provide will only be used in the administration of the Promotion and if you choose to opt-in for email marketing purposes, you will receive further communications from Visit Suffolk.


  1. Any enquiries about this Promotion should be directed to socialstaff@digitalvisitor.com